SkandiTrip General information and Terms and Conditions

 

Asking for a quote, or making a booking

Terms and conditions when renting a motorhome

When you search for available motorhomes in the booking calendar on our website, you will be given the choice to enter your credit card details, or leave those spaces blank.

If you leave the spaces blank, and push "Send booking request" the booking system will only generate a quote which will be sent to your email, for your perusal. Note: we cannot guarantee availability at a later stage.

If you choose enter your credit card details, a booking fee of SEK 2500 will be soon be charged to your credit card, and you will receive a booking confirmation and a card withdrawal confirmation by email, including instructions for further payments.

By entering your credit card details, you authorise to charge your credit card later for the advance payment 50%, and the final payment 50%.

If you at a later stage, want to upgrade your earlier quote to a booking, you will have two options:

(1) either you make a new booking in our online booking calendar, and this time you enter your credit card details.

(2) or notify us via email and we will review the booking calendar. If available, you will receive an email notification, that a booking request based on your earlier quotation has been made. You will then enter your credit card details under "Review my booking" on our webpage.

In both cases above, SEK 2500 soon will be charged to your credit card account, and you will receive a booking confirmation and a card charge confirmation by email.

You also have the option to ask us to make the booking. If your wanted dates are available, you will receive an email notification, that a booking request has been made. You will then enter your credit card details under "Review my booking" on our webpage. SEK 2500 will soon be charged to your credit card account, and you will receive a booking confirmation and a card charge confirmation by email.

11 weeks prior to the rental date, automatically your credit card will charged the advance payment of 50% of the rent. You will receive a card charge confirmation by email.

2 weeks prior to the rental date, automatically your credit card will be charged the final payment of 50% of the rent. You will receive a card charge confirmation by email.

At pick-up of the motor home the booking fee is converted to a deposit. The deposit is returned to your credit card after the motorhome is returned in good condition.

Cancellation

You can cancel the motorhome booking by contacting us +46(0)36- 4402250 or email to info@skanditrip.se. Please note that your cancellation is not valid until you have received a confirmation from us.

A cancellation cover is included in the SkandiTrip Ready-to-Package, you can cancel up to one week before check-in. With a cancellation cover, you will be refunded the 50 % advance and any final payment. Cancellation protection does not apply to booking fees.

Cleaning upon return of the motor home

In the SkandiTrip Essential package, external, internal cleaning as well as emptying of the toilet is included, when you return the motorhome.

If you have pets, it is mandatory to purchase the extended professional interior cleaning service

For outside washing of the motor home by the rentee during the rental period, a pressure cleaner can not not be used - the pressure can damage the vehicle.

Parking

As part of the SkandiTrip Ready-to-Go package, you can park your car in our safe parking facilities, during the rental period.

Pick-up and return of motorhome

We operate usually only on Friday-to-Friday or Saturday-to- Saturday. If you have some other wishes, get in touch - we will try to find different solutions.

The schedule to return the motor home is between 09:00 to 11:00 and pick-up time is between 14:00 - 16:00. For guests who are flying in, we try to find solutions as long as the booking schedule allows for it.

We will take note of the diesel tank level at pick-up of the motor home. Any difference will be handled at return. If the level is lower than at pick up we will deduct 1.5 €/ litre, if it higher we will reimburse 1.5 €/ litre, at the refund of the deposit to your bank account.

At return we will, together with you, look at the total of km travelled. Included in the rent are 2000 km / week of travelling. Above that you pay 2 € per 10 km.

If you return the motorhome later than 12:00, with up to 4 hours delay, your deposit will be paid to the next customer. If the motorhome is more than 4 hours late we will charge an additional week's of rental. If a motor home that is not returned to the right location, we will charge the client for any extra costs incurred to pick it up or move it to the other location.

Damages, accidents and repairs

If damage occurs to the motorhome that requires repairs, contact SkandiTrip for approval. SkandiTrip will only cover in beforehand approved costs.

Insurances

The motorhome is fully insured with rental insurance, for all types of damages.

Essential package: deductible for each damage: up to € 1200.

Ready-to-Go package: deductible for all damages: € 0. That is, in case of damage to the rented vehicle, the client is exempt from / not liable to pay cost of excess.

In cases of severe negligence, the insurances do not apply; you have to pay the cost of damage regardless.

Fines, charges and toll fees incurred during your travels

You are responsible for any fines caused by violation of traffic and parking regulations.

You pay for tolls and environmental charges that may apply in some countries.

If SkandiTrip is forced to handle and pay for the fines, in addition to fines and fees due, a handling charge of € 25 incl. VAT for each violation, will be charged.

Cancellation cover

You can cancel up to one week before checkin. With a cancellation cover, you will be refunded the 50 % advance and any final payment. Cancellation protection does not apply to booking fees.

Fines, charges and toll fees incurred during your travels

Tolls and environmental charges that may apply in some countries, are included.

You are responsible for any fines caused by violation of traffic and parking regulations.

If SkandiTrip is forced to handle and pay for the fines, in addition to fines and fees due, a handling charge of € 25 incl. VAT for each violation, will be charged.

Countries

The leased motorhome may only be used for normal travelling in the Nordic countries, unless otherwise agreed with SkandiTrip.

Smoking

Smoking is not allowed in the motorhome.

Pets

Dogs are allowed in a certain number of motorhomes. Please let us know if you want to travel with dog.